Refund policy
Returns & Refunds Policy
Effective Date: September 22, 2025
Our Commitment
At Narrow Path Supply, we want you to be fully satisfied with your purchase. If something isn’t right, we’ll work with you to make it right. This policy explains how returns, exchanges, and refunds are handled.
Eligibility for Returns
Items may be returned within 30 days of delivery if they are unused, unwashed, and in their original packaging. For health and safety reasons, certain items such as worn apparel, customized products, or clearance items may not be eligible for return.
Exchanges
If you need a different size or style, we are happy to provide an exchange as long as the item meets the return eligibility requirements. Exchanges are subject to product availability.
Refunds
Once your return is received and inspected, we will notify you by email. Approved refunds will be issued to your original payment method within 5–10 business days, depending on your bank or card provider. Shipping costs are non-refundable.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. In those cases, we will cover the cost of return shipping.
Defective or Incorrect Items
If you receive a defective product or the wrong item, please contact us immediately at contact@narrowpathsupply.com with your order number and photos of the issue. We will arrange a replacement or refund at no additional cost.
How to Start a Return
To begin the return or exchange process, email us at contact@narrowpathsupply.com with your order details. We will provide instructions and the return shipping address.
Final Sale Items
Certain items may be marked as “Final Sale” at the time of purchase. These items are not eligible for return, refund, or exchange.
Contact Us
If you have any questions about this policy, or if you need help with a return, please reach out to us at:
Narrow Path Supply
📧 contact@narrowpathsupply.com